To partner your growth, Kenico Global will provide best-in-class facilities such as Freedom to Innovate, Continuous Training, Competitive Salaries, and Opportunities to work with the Latest Technologies.
Our unique in-house training programme, The Kenico Global Way, ensures that all team members are trained to the same expert standard of customer service, call response and call handling. It is the Kenico Global Way to ensure a caller always feels helped, looked after and valued.
Listening: one of the most important skills for a telephone operator, and one of the major elements of our training
Speaking: tone, language, first impressions, empathy, sincerity, use of positive phrases, help and explanations
Reading: attention to detail
Writing: noting information, spelling and grammar, considering the reader, clarity and conciseness.
01. Greeting
02. Call Control
03. Telephone Manner
04. Listening/Questioning Skills
05. Call Closing
06. Call Details
07. Further Actions
| No. | Department | Experience | Shifts |
|---|---|---|---|
| 01. | Lead Generation Analyst | 1 year Exp in a US based sales Process | Flexible (6PM – 7AM) |
| 02. | Senior Analyst | 2.5 year Exp in a US based Sales Process | Flexible (6PM – 7AM) |
We are looking for exceptional people and if you like the idea of getting in on an exciting new venture, send us your resume. Apply Now