Inbound Call Center Services / Customer Care Services

Services Offered

Answering Service

Customer Care Service

Inbound Sales

Order Tracking

Transaction Coordinator

Customer Care Service

Quality Customer Care is a critical factor in the success of an organization. Customer service that is effective, timely and goes beyond expectations ensures satisfied, happy and loyal client base.

Kenico Global provides productive 24x7 customer care service to global businesses. Businesses can rest assured that their customers’ queries will be resolved satisfactorily within a stipulated time frame. Our customer care agents are trained professionals and provide genial customer support, after sales support, order processing service, revenue management among others.

Kenico Global delivers quality. The skilled and efficient services ensure reduction in call abandonment rates and increases the optimum satisfaction. We take care of your company’s prized customers as our own, resolve their queries timely and always keep them happy and positively engaged with your brand.

Kenico Global is technologically advanced, proactive and highly competent outsourcing company. Their expertise helped us to tackle the company's data management needs. We will be happy to suggest them as the right outsourcing partner for helping companies in enhancing, transforming and managing the data.

Tello Stephanie

Pleased by the excellent nature of work by Kenico Global for their special attention to minuscule details. The team has steadily delivered us the levels of responsibility, expertise in customer satisfaction, technical expertise, accountability, efficiency, and service quality.

Thomas Mular

Kenico Global Partnership has provided us with secure, scalable, cost-effective solutions to satisfy our outsourcing needs. Their dedication to the project has proved invaluable and their devotion for reliability and quality in delivering outsourcing solutions has been clearly indicated.

Christopher Richard