Inbound Call Center Services / Answering Service

Services Offered

Answering Service

Customer Care Service

Inbound Sales

Order Tracking

Transaction Coordinator

Answering Service

Kenico Global’s answering services ensures that no customer call is ever missed.

Customers call your business expecting to speak to a real person not a machine. This is where professional call answering service of Kenico Global come handy. It involves individuals who are professionally trained to answer the calls of your potential customers at any time, 24x7.

Our answering service is devoted towards complete customer’s satisfaction. Whether it is an enquiry related call, solution related call, or feedback related call, get professional telephonic answering services, inbound support services, IVR support services for clients globally

Kenico Global can offer answering service to any business vertical along with these advantages :

  • 24x7 service, or specific peak hours, or during non working hours
  • Range of professional executives and agents as per the call volume
  • Critical to quality (CTQ) parameters are strictly ensued
  • Customized CRM solutions
  • Constant and uninterrupted support

Kenico Global provides a team with years of experience in answering customer calls and makes sure you do not miss out on any customer call. We make your customer feel valued and well taken care of.

Kenico Global is technologically advanced, proactive and highly competent outsourcing company. Their expertise helped us to tackle the company's data management needs. We will be happy to suggest them as the right outsourcing partner for helping companies in enhancing, transforming and managing the data.

Tello Stephanie

Pleased by the excellent nature of work by Kenico Global for their special attention to minuscule details. The team has steadily delivered us the levels of responsibility, expertise in customer satisfaction, technical expertise, accountability, efficiency, and service quality.

Thomas Mular

Kenico Global Partnership has provided us with secure, scalable, cost-effective solutions to satisfy our outsourcing needs. Their dedication to the project has proved invaluable and their devotion for reliability and quality in delivering outsourcing solutions has been clearly indicated.

Christopher Richard