Career

Careers Statistics

To partner your growth, Kenico Global will provide best-in-class facilities such as Freedom to Innovate, Continuous Training, Competitive Salaries, and Opportunities to work with the Latest Technologies.

We value Our Employees as much as Our Customers.

Kenico Global Way

Our unique in-house training programme, The Kenico Global Way, ensures that all team members are trained to the same expert standard of customer service, call response and call handling. It is the Kenico Global Way to ensure a caller always feels helped, looked after and valued.

THROUGHOUT THEIR CAREERS WITH US, WE TRAIN OUR

FRONTLINE OPERATORS TO BE:

  • Polite
  • Friendly
  • Helpful
  • Efficient
  • Effective
  • Professional

THE Kenico Global WAY DELIVERS BEST PRACTICE IN THE

FOLLOWING AREAS:

    Listening: one of the most important skills for a telephone operator, and one of the major elements of our training
  • Speaking: tone, language, first impressions, empathy, sincerity, use of positive phrases, help and explanations
  • Reading: attention to detail
  • Writing: noting information, spelling and grammar, considering the reader, clarity and conciseness.

The Kenico Global Way is based on our unique monitoring system which addresses seven key areas of telephone answering and call handling, including:

  • 01. Greeting
  • 02. Call Control
  • 03. Telephone Manner
  • 04. Listening/Questioning Skills
  • 05. Call Closing
  • 06. Call Details
  • 07. Further Actions

    • Opportunities

    No.

    Department

    Experience

    Shifts

    01.

    Lead Generation Analyst

    1 year Exp in a US based sales Process

    Flexible (6PM – 7AM)

    02.

    Senior Analyst

    2.5 year Exp in a US based Sales Process

    Flexible (6PM – 7AM)

    So, want to come aboard?

    We are looking for exceptional people and if you like the idea of getting in on an exciting new venture, send us your resume. Apply Now

    Apply for Job

    Kenico Global | Apply